AFI117Fraud Detection and Investigation Methodology (by Jeffery Ang)


What is the use of all the technology and processes to prevent fraud when you do not take into account collusion. Syndicated and insider fraud offenders is aware of the measures employed to apprehend them and can devise counter measures to circumvent detection. You need fraud investigation techniques to stop such fraud.


Course Fee SGD 580
Course Duration 1 Day
Course Timing 9:00am - 5:00pm
Course Venue M Hotel or similar
SDF Approved NA
Skills Future Credit NA
Upcoming Courses

The SLA procurement fraud and recent high profile corruption cases showed once again the vulnerability of organizations falling victim to insider fraud.

At the end of the training the participants should be able to:

  • Understand the processes of an effective whistle blower program
  • Appreciate the legal & evidential issues in fraud offences
  • Apply the fraud detection techniques including GHOST Protocol©
  • Understand fraud and misconduct investigation methodology
  • Adopt the best practices in conducting investigations


  • Factors critical to an effective whistle blower program
  • Fraud profile and pattern analysis
  • Legal & evidential issues relating to fraud
  • Screening & monitoring system to detect fraud
  • Fraud detection techniques including GHOST Protocol© (invisible measures with visible results)

The whistle blower program is effective only if potential whistle blowers have confidence in the system and its anonymity. Also transparency in dealing with the subject of the complaint or information provided is paramount in ensuring such confidence. Analysis of recent high profile fraud cases will be discussed to highlight operational lapses for participants to adopt the critical lessons learned including fraud detection techniques identified from real cases collated and researched over the past 10 years.


Many investigation adopting conventional methods are ineffective against syndicated and insider fraud. Technology advances allow fraudsters to capitalize on providing all sorts of fake documents and information resulting in difficulty of authentication and verification of information provided. But with the innovative concept of the 5 Pistons of an investigation© below applied in the fraud, misconduct and syndicated investigation context, you will be able to do so and much more.

  • Interview techniques: Conducting integrity interview
  • Forensic: How investigators identify suspect forged documents
  • Intelligence: Analysis of Profit, Physical & Paper trail leading to the fraudster
  • Industry/Insider Knowledge: Common pattern and profile of fraud
  • Technology supporting the above pistons: Using surveillance tools

There is always a need for quality control in any product or service provided. This is the same for the investigation process. As such an effective Investigation Management System is necessary to ensuring an independent and proper investigation is conducted. This course will provide the principles, process and best practices culled from over 30 years of diverse investigation experience for such a system. A practical application on a real case will be used to allow participants to apply the skills and knowledge taught.

  • Professionals such as Auditors, Financial Controllers, Accountants, Lawyers, prosecutors, Law Enforcement Officers, Investigators, Educators.
  • Senior Management, Team Leaders, Line Managers, Anyone with a supervisory function.
  • Officers/ Managers in Recruitment, Human Resource, Procurement.
  • Officers/ Managers managing Feedback/ Complaints.
  • Officers/ Managers managing contractors/ vendors
  • Insurers, Charities, Businesses and anyone who wants to get the truth and establish evidence to support it.

Lectures and plenty of real life case studies.

Jeffery Ang

Jeffery Ang

Jeffrey Ang has extensive experience in training, conducting interviews and investigations. He was with the Singapore Police, Commercial Affairs Department and CID for 27 years investigating many fraud cases and dealing with major syndicates. He received a letter of appreciation from the recording industry (IFPI) in 1997 for leading a successful operation against a major fraud syndicate. Because of his vast experience he was selected to be the Training Officer for CID in April 1998. There he developed the Interview Techniques Course and became the pioneer instructor in the Course conducted by CID for all Police Investigators. He also played a major role in the setting up of the new School of Criminal Investigation for CID in 2001 and the development of the various Investigation courses until his retirement in Sep 2002. During that time he was presented with two Commendations and two Director CID Awards.

He has conducted many In-house Interview and Investigation courses for public and private organizations like the Commercial Affairs Department, Singapore and Malaysian Customs, Prisons, Ministry of Education, School clusters, Council for Private Education, BCA, IRAS, HSA, NEA, MINDEF, MTI, MOE, SGX, M1, CISCO, Prudential, Great Eastern Life, AIA and NTUC Income insurers, Institute of Singapore Chartered Accountants, Comfort Delgro, OCBC Bank, Mandarin and Orchard Hotel groups, Hilton Hotel group in Malaysia, Police Integrity Commission in Maldives, Fraud Investigation course for Ministry of Finance Afghanistan in Dubai, Fortune 500 Company Flextronics regional auditors in China where he received a Testimonial for providing an excellent program and many more.

He was the Head of Loss Prevention for Sentosa Island for 5 years overseeing the prosecution, enforcement, security and investigation functions with about 100 staff under him. In recognition for his outstanding performance, he received a Commendation from the Singapore Police Force for the year 2006.

He currently conducts training and consutancy globally. He is a practitioner trainer and licensed private investigator providing integrity interview for job applicants, staff interrogation and investigation services using the same techniques provided in his training. After he completed his first book on conducting Investigative interviews for distribution only in his course with overwhelming response, he decided to write his second book on conducting a non-confrontational interrogation. He wrote his third and final book Investigation 101 on conducting fraud and misconduct investigation because of overwhelming requests for such training and the increasing dishonest society we live in.

View Other Courses by Jeffery Ang