SGP301Decoding Deception - Lie Detection Skills for Finance, HR and Legal Practitioners!

COURSE SUMMARY

In this course, participants will be invited to read and interpret various body language and facial expression, and detect potential lies by spotting incongruent and stress non-verbal signals.

COURSE DETAILS

Course Fee SGD 450
Course Duration 1 Day
Course Timing 9:00am - 5:00pm
Course Venue 190 Clemenceau Avenue
SDF Approved NA
Skills Future Credit SGD 179 (CRS-N-0034783)
Upcoming Courses 12 Jul 2019
15 Aug 2019
10 Oct 2019

Know someone is lying or has something to hide can a skill to save us some money or even keep us safe! The ability to detect lies promptly is particularly vital for professionals whose job requiring them to ascertain truth, such as CEO, CFO, HR manager, auditors, investigator, etc. In this course, participants will be invited to read and interpret various body language and facial expression, and detect potential lies by spotting incongruent and stress non-verbal signals.

An emerging lie detection approach in corporate world is through the combined use of behavioural science, verbal analysis, questioning skills and psychology. Non-verbal signals such as body movements and facial expression are the key sources behavioural scientists believe we can tap on to interpret true meaning of messages. Researches show that these facial expression and bodily movement or reaction are difficult, if not impossible, to be controlled consciously without showing the leaks. By paying attention on these non-verbal signals and with appropriate practice we may be able to spot incongruent and stress signals that suggest lies or concealments. The Skills learn in this course can also be applied in daily life or other non-auditing situation.

1. Lie Detection Overview - Understand What Lie truly is

  • Basics of Lies, type of Lies
  • Myth vs Magic vs Fact
  • Understand how Polygraph work (Machine lie detector)
  • Body language vs Psychological ‘language’

2. Body Language 101 – What the Body is Saying?

  • How Body reveal emotion and thoughts
  • Three rules in accurate reading (Cluster, Congruence, Context)
  • Faking body language, Rapport and Anchoring
  • Hands, Arms, Legs and Space Invaders

3. Visual Analysis – Sign of the Lies

  • Body movement showing deceit – can you spot them?
  • Alignment vs Incongruent
  • Uncontrollable body reactions

4. Spotting the Emotions – Face of the Lies!

  • Universal emotions
  • Facial Expression telling true emotion
  • Macro and Micro-expression – Practice in 4K video

5. Verbal Analysis – Listen what is said, what isn’t said, how it is said!

  • Why evasion, deflection and qualification is a problem
  • Why enhancement, implication and missing pronoun is a problem
  • Narration evaluation
  • Hearing sound of the lies - Para linguistics Analysis

6. Viability Analysis

  • How Logic and Fallacy come to rescure
  • What if they say Pig can Fly
  • Why content analysis is the best

7. Putting All together

  • Baseline, Cluster, Timing (Said and Shown)
  • Encourage truth working environment
  • Application to daily life - How to avoid scam
  • If they lie, So do you know how to ask question?
  • Anyone who has ever interacted with another person!
  • Entrepreneurs, Business people, Sales and business development
  • Managers and Supervisors
  • Customer Service
  • HR Managers involved with Hiring process and Interviews
  • Auditors, investigator, corporate security
  • Procurement managers,
  • Accountant and Finance Manager
  • Parents, Teachers

Presentation, group discussion, case study. Multimedia and template sharing

Kent Hoh

Kent Hoh

Kent Hoh is a prolific trainer in audit, fraud investigation, corporate governance, personal effectiveness, blockchain technology and big data. He has over 20 years’ experience in leading internal audit and forensic investigation functions of MNC in the region and globally. Kent Hoh has also spearheaded several roles in financial management, compliance and corporate governance of technology company. Kent has conducted numerous audit and investigation projects in Americas, Asia and Europe including Singapore, Indonesia, Malaysia, Thailand, India, Pakistan, China, Japan, Australia, New Zealand, Brazil, Hungary, Poland, Italy, Germany, USA, etc. Some of these projects involved hundreds of million dollars fraud scheme and syndicated crimes.

Kent holds a master’s degree in business Admin (MBA), Graduate Diploma in Business, Bachelor of Law (Hons), and a Bachelor of Accounting (Hons). Kent Hoh is also a Certified Fraud Examiner (CFE) and Certified Internal Auditor (CIA). He possesses the qualifications of the UK Chartered Secretary and Administrator (ICSA), Malaysian Institute of Certified Public Accountants (MICPA), Certified Information System Auditor (CISA) and Certified Bitcoin Expert (CBIE).

Kent Hoh has been an active trainer for large corporations, SME and non-profit-organizations such as Institute of Internal Audit (IIA) Singapore, IIA Malaysia, Institute of Singapore Chartered Accountants, Malaysia Institute of Accountants, China IIA, China Enterprise Anti-fraud Alliance, Enterprise Financial Management Association of China. Kent Hoh is also an adjunct lecturer for universities and college in Singapore, Shanghai, Nanjing and Hangzhou, China. As an enthusiast in cryptocurrency and a bitcoin mining farm investor, Kent researched heavily into this revolutionized Blockchain technology. He teaches fundamental blockchain and cryptocurrency at various institutions in China.

Currently, Kent Hoh serves as the Vice President of Internal Audit in an SGX listed company. As a strong believer that knowledge sharing create synergy, Kent is very passionate in sharing his experience. He capitalizes his free time conducting training classes and workshops.

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