SGP305Decoding Body Language: Lead, Persuade and Negotiate with Confidence

COURSE SUMMARY

This course illustrates the fundamental of body language and how it affect our personal and professional life. Participants will also learn to understand others better through non-verbal cue reading as well as increase the chance of success through exhibition of positive body language.

COURSE DETAILS

Course Fee SGD 580
Course Duration 1 Day
Course Timing 9:00am - 5:00pm
Course Venue M Hotel or similar
SDF Approved Yes (CRS-N-0050958)
Skills Future Credit Yes (Up to SGD350)
Upcoming Courses 6 Mar 2020
3 Apr 2020

We form a lasting first impression about someone within the first moment of encounter. Most of the time such impressions are form not through spoken words but our gesture and posture. Hence it is important that our body language send the correct and positive message to others, especially during job interviews, meeting, presentation, and negotiation. It is also equally important for us to read and interpret non-verbal cues send out by others. Able to know or guess what the counterparty true emotion could help us to plan and to pre-empt challenges.

Using interactive mode of delivery and multimedia, this course illustrates the fundamental of body language and facial expression. The participants will learn how to read and interpret non-verbal cues. The participants will also learn how to improve personal charismatic quotient by adjusting their body language. Finally the participants will also learn how to spot lies through incongruent body language and facial expression.

On completion of this course participants will:

  • Know the various aspect of body languages and facial expression
  • Able to read non-verbal signals more accurately through attentive listening and observation
  • Improve personal charismatic quotient through positive body language
  • Able to identify heat spot where concealment of truth exists
  • Understand the basics of lie detection

1. Understand Basics of Body Language

  • How Body reveal emotion and thoughts
  • Three rules in accurate reading (Cluster, Congruence, Context)
  • Thinking fast, thinking slow (three parts of brain)
  • Can I fake body language?

2. Interpretation of Hands and Arms movement

  • Open, close, the barriers – various type of arm crossing
  • Power demonstration – Handshake left or right
  • Protecting the vulnerable and insecurity
  • Hands gripping, Hand gestures
  • Thumbs, Fingers (Rub, Clenched, Steeple, face platter)

3. The Expression and the Micro-expression

  • Reading smiles (fake and real)
  • Look in my eyes – What do you see?
  • Universal Expression and Micro-expression leak

4. Space Invaders & The Legs

  • Personal Zones, Lift Test, Cultural Difference
  • Body Angles, Legs Apart, Leg Cross
  • Ankle Lock, Foot Pointing, Foot forward

5. Creating charismatic effect through Body Language

  • Creating your presence, warm and authority
  • Make your presence felt – Be Charismatic
  • Sending Correct Signal – be fair to yourself

6. Body language during presentation, negotiation and interview

  • Nail the Interview, Negotiation, Presentation
  • Building Confidence – Fake it until you become it!
  • The Mind and The Heart

7. Building rapport and Networking

  • Mirroring, Anchoring, Keys to First Impression
  • Building Rapport and Networking

8. Detecting lies and reading truth message through Body Language

  • Basics of Lie (Psychology and Physiology)
  • Visual Analysis – Signs of the Lies
  • Baseline, Cluster, Timing

9. Combining the effect with verbal analysis and logical analysis

  • Verbal Analysis – Sound of the Lies
  • Viability Analysis – Sense of the Lies
  • Anyone who would like to learn more about body language
  • Professionals who would like to advance in their career
  • Internal auditor, Audit manager, audit directors
  • Control and compliance officers, Risk manager,
  • Forensic auditor, Loss prevention and fraud prevention officer
  • Accounting, Finance, procurement, HR managers
  • External auditors, Regulatory agency staff

Presentation, group discussion, case study. Multimedia and template sharing

Rupert Evill

Rupert Evill

Rupert has 18 years of global experience across more than 30 sectors. He has deep expertise in managing frontline risks, delivering immersive training, conducting intelligence-gathering operations, investigations and managing acute crises. Before founding Ethics Insight, he spent 13 years working for Control Risks, focusing on training, investigations, incident response, and ethics & compliance advisory support. Rupert started his career in counter-terrorism and political risk analysis.

Rupert has augmented his professional experience with a Postgraduate Diploma with Merit in Behavioural Analysis and Investigative Interviewing, becoming an accredited trainer with The Emotional Intelligence Academy. He is a Certified Fraud Examiner. Rupert was also one of only 1% of employees selected for training – by an organization with more person-hours of crisis response experience than any other public or private entity globally – to respond to kidnap, threats, and extortions. He passed selection and was subsequently deployed in the crucial first 24hrs on missions across Asia.

Rupert uses this training and frontline experience – having seen what works and what doesn’t – to inform practical and effective guidance to help organizations better predict, prevent, adapt and respond to challenges. Rupert has operated in more than 40 countries. He is now based in Singapore and has lived in Asia for over 9 years, after working across Europe for a decade. Examples of Rupert’s recent experience and credentials include:

  • Achieved a 98% positive rating from 700+ people across 50 workshops over the last 4 years.
  • Developed the Ethics Insight benchmarking and implementation platform, which, simplifies E&C, and on average, saves clients 6-12 months and 80% on costs.
  • Gathered hard-to-get intelligence and conducting sensitive investigations in high-risk scenarios (including hostile state actors), without compromise.
  • Expert trainer in risk assessment techniques, deception detection, non-confrontational investigative and intelligence-gathering interview techniques and forensic emotional analysis.
  • Responded to and investigated (where necessary) 40 whistle-blower allegations across 20 countries in the past year.

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