ZWA516寻求招供认错的访谈 - 找出全部真相!

课程简介

本课程将为学员提供全面的调查审讯面谈技巧,学习如何利用有效聆听和专业质疑,运用审讯技巧专业获取受访者想隐瞒的信息。

课程详情

课程价格 面议
课程时长 1天
课程时间 9:00上午 - 5:00下午
课程地点 上海
SDF 批准 NA
未来技能培训补助 NA
即将开设的课程 7 Jan 2020
11 Feb 2020
24 Mar 2020

在工作过程中,人力资源人员,首席财务官和审计员等经常需要获取信息。有时候,他们可能会遇到隐瞒及舞弊行为。他们需要确定某些行为或不法行为是否是有意图进行的 。在这过程中,他们需要有技能来说服受访者说出真相。 访谈者可以采取各种策略,逻辑推理,质疑技巧和心理技巧,协助受访者找到最佳的选择 – 承认犯错。 本课程将为学员提供全面的调查审讯面谈技巧,学习如何利用有效聆听和专业质疑,运用审讯技巧专业获取受访者想隐瞒的信息。

参与者在完成本计划后将: - 获得如何做调查审讯的技巧 - 了解调查审讯的法律方面 - 能应用心理学方法进行调查审讯 - 能将OPENS方法应用于实际调查审讯面谈中

  1. 审计认错访谈概述

  2. 通用认错访谈实践模型

- Ried技术 - Wicklander - Zulawski技术

  1. OPENs打开潘多拉 - 获取真相

- 把心扉打开 - 游说说服 - 结束抵抗 - 缩小选择范围 - 来个交易

  1. 处理心理感知/心理学

- 增益和疼痛分析 - 思维病毒 - 保持短期思维模式 - 交叉询问 - ADB沉重性问题

  1. 建立感知,自我合理化

- 感知建建, - 合理化过程

  1. 处理访谈实际情况

- 告诉我你有什么证据 - 我想要我的律师 - 这是怎么回事? - 我忘了!

  1. 访谈策略,心理和偏见

- 法务上的风险 - 部署策略 - 利用行为科学和心理学 - 避免盲点

  1. 成功访谈着的特征和技巧

- 技能和特征

  1. 访谈备忘录、忏悔信、录音

• 首席财务官,财务经理,会计师 • 采购,人力资源经理 • 内部审计师,审计总监,审计总监 • 控制和合规官,风险经理, • 法证审核员,防损和防欺诈员 • 外部审计员,监管机构工作人员

多媒体互动讲授、案例讨论交流、模板工具共享

Kent Hoh

Kent Hoh

Kent Hoh is a prolific trainer in audit, fraud investigation, corporate governance, personal effectiveness, blockchain technology and big data. He has over 20 years’ experience in leading internal audit and forensic investigation functions of MNC in the region and globally. Kent Hoh has also spearheaded several roles in financial management, compliance and corporate governance of technology company. Kent has conducted numerous audit and investigation projects in Americas, Asia and Europe including Singapore, Indonesia, Malaysia, Thailand, India, Pakistan, China, Japan, Australia, New Zealand, Brazil, Hungary, Poland, Italy, Germany, USA, etc. Some of these projects involved hundreds of million dollars fraud scheme and syndicated crimes.

Kent holds a master’s degree in business Admin (MBA), Graduate Diploma in Business, Bachelor of Law (Hons), and a Bachelor of Accounting (Hons). Kent Hoh is also a Certified Fraud Examiner (CFE) and Certified Internal Auditor (CIA). He possesses the qualifications of the UK Chartered Secretary and Administrator (ICSA), Malaysian Institute of Certified Public Accountants (MICPA), Certified Information System Auditor (CISA) and Certified Bitcoin Expert (CBIE).

Kent Hoh has been an active trainer for large corporations, SME and non-profit-organizations such as Institute of Internal Audit (IIA) Singapore, IIA Malaysia, Institute of Singapore Chartered Accountants, Malaysia Institute of Accountants, China IIA, China Enterprise Anti-fraud Alliance, Enterprise Financial Management Association of China. Kent Hoh is also an adjunct lecturer for universities and college in Singapore, Shanghai, Nanjing and Hangzhou, China. As an enthusiast in cryptocurrency and a bitcoin mining farm investor, Kent researched heavily into this revolutionized Blockchain technology. He teaches fundamental blockchain and cryptocurrency at various institutions in China.

Currently, Kent Hoh serves as the Vice President of Internal Audit in an SGX listed company. As a strong believer that knowledge sharing create synergy, Kent is very passionate in sharing his experience. He capitalizes his free time conducting training classes and workshops.

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