AFI105Advance Interviewing Skill for Audit and Investigation

COURSE SUMMARY

This course will equip participants with advance interview skills for obtain sensitive information, such as a confession to wrongdoing or fraud, from interviewee who have reason to conceal them.

COURSE DETAILS

Course Fee SGD 450
Course Duration 1 Day
Course Timing 9:00am - 5:00pm
Course Venue 190 Clemenceau Avenue
SDF Approved NA
Skills Future Credit SGD 179 (CRS-N-0034355)
Upcoming Courses 19 Jul 2019
22 Aug 2019
11 Oct 2019

In the course of their work, professionals such as auditors, fraud examiner, HR and Finance practitioners often need to elicit information from others. Occasionally, they may encounter concealment of information such as wrongdoing, fraud or lies. They need to ascertain whether certain act or wrongdoing were done with intention, and hence a fraud. During such process, the interviewer would need to have the skills to convince interviewee to tell the whole truth.

Various strategies, logical reasoning, questioning skills and psychological techniques can be deployed by the interviewer to assist interviewee find the best available option. With proper training and practicing, we can seek out the truth professionally and confidently from people who have reasons to hide.

This course will equip participants with advance interview skills for obtain sensitive information, such as a confession to wrongdoing or fraud, from interviewee who have reason to conceal them. Participants will be exposed to real-life case studies and videos in actual scenarios and investigative interviewing cases. At the end of this course, participants will also acquire techniques in formulating loaded question to elicit the truth.

Upon completion of the course, the participants will:

  • Acquire the necessary skills to seek out truth from interviewee
  • Understand legal aspect of investigative interview
  • Able to apply psychology method in conducting truth seeking interview
  • Confidence in applying the perception creation
  • Able to apply OPENS methodology for organized approach in truth seeking interview

1. Overview of Truth Seeking Interview

  • What it is & What it is not
  • Type of interviews in auditing
  • Why auditor love and hate interview

2. Commonly Practice Model

  • The Ried Techniques
  • Wicklander – Zulawski Techniques
  • Cognitive Interview Techniques
  • Behavior Analysis Techniques

3. OPENS the Pandora – Getting the Truth

  • Opening Heart
  • Persuading Pitch
  • Ending Resistance
  • Narrowing Choices
  • Sealing the Deal

4. Handling the Mind Perception/ Psychology

  • Gain and Pain Analysis
  • Planting Virus
  • Keeping ST Thinking Mode
  • How the lawyer does it? - Cross Examination
  • Conditioning Statement
  • Asking Loaded Questions

5. Building Perception, Allowing Rationalization

  • Perception builder,
  • Rationalization process

6. Handling Practical Situation in Admission Seeking Interview

  • Show me what you get
  • I want my lawyer
  • What is this all about?
  • I forget!

7. Legal, Strategies, Psychologies and Bias of interviewing

  • Risk to organization & interviewer
  • Strategies to deploy
  • Behavioral Science & Psychologies to leverage
  • Biases and Blind spot to avoid

8. Profile and Skills of Successful interviewer

  • 2 mins tips to be a confident interviewer
  • Skills and Profile to have

9. Interview Memo, Confession Letter, or other Recording

  • Examples, Do, and Don’t
  • What if he does not sign?
  • Understand the basic law on Testimonial Evidence
  • Recording – tell or not to tell?
  • CFO, Finance Manager, Accountant
  • Procurement, HR managers
  • Internal auditor, Audit manager, audit directors
  • Control and compliance officers, Risk manager,
  • Forensic auditor, Loss prevention and fraud prevention officer
  • External auditors, Regulatory agency staff

Presentation, group discussion, case study. Multimedia and template sharing

Kent Hoh

Kent Hoh

Kent Hoh is a prolific trainer in audit, fraud investigation, corporate governance, personal effectiveness, blockchain technology and big data. He has over 20 years’ experience in leading internal audit and forensic investigation functions of MNC in the region and globally. Kent Hoh has also spearheaded several roles in financial management, compliance and corporate governance of technology company. Kent has conducted numerous audit and investigation projects in Americas, Asia and Europe including Singapore, Indonesia, Malaysia, Thailand, India, Pakistan, China, Japan, Australia, New Zealand, Brazil, Hungary, Poland, Italy, Germany, USA, etc. Some of these projects involved hundreds of million dollars fraud scheme and syndicated crimes.

Kent holds a master’s degree in business Admin (MBA), Graduate Diploma in Business, Bachelor of Law (Hons), and a Bachelor of Accounting (Hons). Kent Hoh is also a Certified Fraud Examiner (CFE) and Certified Internal Auditor (CIA). He possesses the qualifications of the UK Chartered Secretary and Administrator (ICSA), Malaysian Institute of Certified Public Accountants (MICPA), Certified Information System Auditor (CISA) and Certified Bitcoin Expert (CBIE).

Kent Hoh has been an active trainer for large corporations, SME and non-profit-organizations such as Institute of Internal Audit (IIA) Singapore, IIA Malaysia, Institute of Singapore Chartered Accountants, Malaysia Institute of Accountants, China IIA, China Enterprise Anti-fraud Alliance, Enterprise Financial Management Association of China. Kent Hoh is also an adjunct lecturer for universities and college in Singapore, Shanghai, Nanjing and Hangzhou, China. As an enthusiast in cryptocurrency and a bitcoin mining farm investor, Kent researched heavily into this revolutionized Blockchain technology. He teaches fundamental blockchain and cryptocurrency at various institutions in China.

Currently, Kent Hoh serves as the Vice President of Internal Audit in an SGX listed company. As a strong believer that knowledge sharing create synergy, Kent is very passionate in sharing his experience. He capitalizes his free time conducting training classes and workshops.

View Other Courses by Kent Hoh